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Privacy Policy

Julianafashion.in knows that you care about how your personal information is used and shared and we will make sure that it is taken care of and protected. Please read the following to learn more about our privacy policy. By visiting the Juliana Fashion website and domain name, and any other linked pages, features, content, or application services offered from time to time by Company in connection therewith (collectively, the "Website"), or using any of our services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

What does this Privacy Policy cover?

This Privacy Policy covers Company's treatment of personally identifiable information ("Personal Information") that Company gathers when you are accessing Company's Website and when you use Company services. This policy does not apply to the practices of companies that Company does not own or control, or to individuals that Company does not employ or manage.

How does Juliana Fashion Gather and Use Information?

The information we gather from customers enables us to personalize and improve our services, and to allow our users to set up a user account and make purchases via the Website. We collect the following types of information from our customers.

Juliana Fashion keeps track of your information to offer you the best possible shopping experience. When you register (log in), you supply your email address and a password. This allows us to access to your account every time you visit our Website. Before completing your first purchase, we also ask you for your name, phone number, email, billing and shipping addresses. This information, along with your credit card number, is necessary to fulfill your order. This information to select third parties (such as our credit card processor and shipping provider) involved in the completion of your transaction and delivery of your order. We may also need your email address or phone number to contact you if we have questions about your order. We may also use your email address to notify you about new services or special promotional programs, or send you offers or information if you have opted-in. Emails are sent only to Juliana Fashion members who have chosen to receive them (opted-in) or who have made a purchase on our website. At any time, you can notify us that you wish to stop receiving these emails. In addition, we keep a record of your past purchases, returns, and credits. We may also ask you for information regarding your personal preferences and demographics to help us better meet your needs.

Cookies: Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. Company cookies do not collect Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are or what your screen name or email address is.

Server statistics

Juliana Fashion uses reporting software that allows us to analyze the amount and type of member traffic we get on our Website. We use this data to make improvements to your shopping experience and to ensure that we have enough capacity to properly serve all of our members. The software provides aggregate reporting information to Juliana Fashion only. No personal or personally identifiable information is gathered or used for this process.

In an effort to make our Website as effective and enjoyable as possible, the computers that operate it collect certain information each time you visit. We store these statistics in server logs. Once again, these statistics do not identify you personally, but provide us information regarding the type of user who is accessing our Website and certain browsing activities of that user. This data may include: the IP address of the user accessing our Website (i.e. the unique I.D. number of the user's computer), the type of browser (Internet Explorer, Firefox, etc.) and the operating system (Windows, Mac OS, etc.), the Website the user last visited before linking to our Website, how long the user accessed our Website in any given session, and the date and time of access. We may make extensive use of this data at an aggregated level in order to understand how our Website is being used

Payment Policy

Please read the Payment Policy carefully before you are placing the order. By using Juliana Fashion and/or placing an order you agree to be bound with the same as below.

These terms and conditions set out the basis on which you can use our online website (Juliana Fashion.in), Customer Support and Stores to place orders for items from Juliana. All payments would be made in favour of Juliana By ordering/purchasing goods from www.julianafashion.in , it is implied that you have understood and accepted the mentioned terms.

The supplier of the goods featured is juliana. You may contact us by email at Julianafashion92@gmail.com or contact us on +91 9638254949 Order on WhatsApp +917600046416. All the calls made to www.julianafashion.in will be recorded for training and monitoring purposes as a part of our efforts to improve service to our customers.

We may contact you for marketing purposes by email, messages and calls with our upcoming product offers.

1. Payment

  • We accept all major credit cards / debit cards and through Rozarpay.
  • We can also help you make the payment over the phone / Chat / Email by Virtual terminal ( ROZARPAY ) subjected to your authorization by email on Julianafashion92@gmail.com
  • For Digital Transaction (India)
    • Pay via Razorpay Payment gateway from your Visa / Master Card / Netbanking / Wallet / UPI / EMI / QR / BHIM / GPay / Paytm / PhonePe
    • Cash On Delivery :
    • We do have Cash On delivery payment option only applicable within INDIA.
    • Cash On delivery is only applicable for orders Below INR 85,000.00.
    • We do not do any alterations OR customizations under the Cash on Delivery payment option.
    • We do Cash on Delivery only through authenticate courier partner’s Company to selected pin code. We would request you to confirm the pin code with us Chat with us through our website or Mail us on julianafashion92@gmail.com
    • Cash on Delivery Order are confirmed by us through email or call and will take the confirmation accordingly within 2 business days.

For security purposes your billing name and address must match that of the Credit/Debit card used for payment. We reserve the right to cancel and refund any order that does not match these criteria.

2. Shipping & delivery

We ship to any IN address as well as provide International Shipping almost all over the world.

To know about your country shipping charges refer to the follow link Delivery Information

GST / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. GST are included in our product price. International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict when they will occur, as policies vary greatly from nation to nation. They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on a case to case basis. Every time when an item crosses an international border from one country to another, it is subject to these charges by the importing country rules and regulations. Charges such as Custom or Import Duties, GST, Local Sales Tax, Clearance charges are not in our or any seller's, control, but are determined by your local government.

3. Cancellation

You may cancel an order within 24 hours after placing it. No cancellations beyond 24 hours will be entertained barring extenuating circumstances Any accepted cancellation beyond 24 hours will be exclusively at the discretion of Juliana Fashion.com & refund would only in the form of credit voucher code You can email us at julianafashion92@gmail.com for any cancellation request. Cancellation requests are not accepted through phone or online chat services. Products ordered during our Annual sale cannot be cancelled once an order is placed.

4. Annual sale

The products ordered during our Annual Sale cannot be cancelled once an order is placed. Discount coupon code is not applicable during the Annual Sale or on Sale Products.

5. Customized Products/Orders

Customization of the product with colour and size change can be done as far as fabric is available in stock.

Customized product cannot be reurned or exchanged unless there is any manufacturing defect. There will be no discount available for the customization cost for any product.

6. Video call Orders

The products ordered during Video call cannot be cancelled once an order is placed.

There will be no discount available on any product purchased in Video call.

Products purchased during or on face time or Skype call will be eligible for returns or refunds only if there are any manufacturing defects. Accessories are not returnable.

9. Fabric, embroidery, fit & finishes quality

We are a brand name and we pride ourselves in giving the best quality products. So you can be rest assured that the quality of the products received and it will definitely surpass your expectations.

Most of the products listed on the website are clicked under Professional Photo Shoot studio lights & there might be a slight variation in terms of colour when the actual product is delivered.

10. Order delay / cancellations due to delay

Given the complexity in production, occasionally a product may not be produced as per the output expected and so we may seek your approval on this matter. This may result in your order getting delayed.

Incase our garment construction expert team notices that the measurements you have provided is not right or if there is a variation then we may approach you to cross check the measurements again. The time taken for these measurements to be re-checked may delay an order.

At any point in time, during the garment construction process it cannot be canceled.

11. Refunds

A cancelled order within 24 hours will result in a credit voucher code for future purchase OR refund in your bank account & Refunds will be processed in a form of credit to their Credit Card / Net Banking / Debit Card Account within 7 business days.

During peak periods such as Sales or Festive periods, processing returns may be slightly delayed.

Products purchased during or on Sale will not be eligible for refunds at no point of time, we would issue refunds, more than the product value.

12. Website visitor information:

To log in the customer need to enter his/ her name, email address. Or sign up by face book or Google. Personal information collection from website visitor’s computers or mobile/tablet devices.

13. End user information:

End users information while billing like, name, number, email address, country, state, city, zip code, address, payment details.

Where we use this

  • To fulfil or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
  • To provide, support, personalize, and develop our Juliana Fashion Service, products, and services.
  • To create, maintain, customize, and secure your product order with us.
  • To process your requests, purchases, transactions, and payments and prevent transactional fraud.
  • To provide you with support and to respond to your inquiries, including investigating and addressing your concerns and monitoring and improving our responses.
  • To personalize your Juliana Fashion Service experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Juliana Fashion Service, third-party sites(partners, affiliates), and via email or text message (with your consent, where required by law).
  • To help maintain the safety, security, and integrity of our Juliana Fashion Service, products and services, databases and other technology assets, and business.
  • For testing, research, analysis, and product development, including to develop and improve our Juliana Fashion Service, products, and services.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.

What Security Procedures Does Juliana Fashion Use To Protect Personal Information?

Juliana Fashion is committed to protecting all the information you share with us. We follow stringent procedures to help protect the confidentiality, security, and integrity of data stored on our systems The Site encrypts your credit card number and other personal information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. .Only those employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

Service Providers

Juliana Fashion may use various outside agencies (third party service providers) to operate the website. For example, we may use third parties to host our Website, operate various features made available on our Website, send emails, analyze data, provide search results and links, and assist in fulfilling your orders. Some of these third parties may need access to your information in order to make the services provided through our Website work. Information will only be disclosed to these service providers on a need-to-know basis, and they will only be permitted to use such information for the purpose of providing the particular services provided by such entities in connection with our Website.

Exceptions

Juliana Fashion may be forced to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or Juliana Fashion, in its sole discretion, deems it necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply our Website terms of use. Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change in control.

Modification and notification of changes

You acknowledge that this Privacy Policy is part of the Terms of Use and you unconditionally agree that using this Website signifies your assent to Juliana Fashion Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website. Your visit and any dispute over privacy is subject to this policy and our Terms of Use, including limitations on damages

Juliana Fashion reserves the right to change the terms of use and this Privacy Policy, at any time. We will post any changes so that you are always aware of our policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Questions and Concerns

If you have any questions or concerns regarding privacy at Company site, please send us an email to julianafashion92@gmail.com.comand we will make every effort to resolve your concerns. You may also contact us at +91 76000 46416